"Since starting my Liverpool Concentric Lettings Franchise, in 2010, my business has expanded so fast that Concentric’s on-going support has been invaluable to me. Their extensive and professional team, along with their comprehensive training, processes, procedures, operation manuals and business development support, have had a major impact on my amazing success. The fact that I can send my growing team of new staff members to Concentric Head Office, for their training, has taken a huge weight off my shoulders. I must say, expanding as rapidly as I have does bring its own challenges, but with Concentric behind you, with their reassuring expertise, they’ve made my expansion so much more manageable, as a business owner, especially with their undeniable experience of how to grow and maintain a successful lettings agency.”
Steve Latham -Owner of Concentric Sales & Lettings Crosby.
Steve Latham and his team outside the Liverpool branch.
"The training and support of the Franchise team has been exceptional throughout our setting up and running of the business, we particularly find the Quarterly lettings exchanges of great value, that is where the group as a whole gets together and shares what is working best nationwide. Some great ideas get shared and we always come away with something new to work on, but it’s great to share and help the new guys coming through too, as we can really understand where they are and how they feel".
Tony Cullinan and Lisa Barton Owners of Concentric Sales & Lettings Coventry Branch
Tony & Lisa of Coventry Branch at the recent training day at Coombe Abbey, Coventry
"Before taking on my Concentric Lettings Branch I worked in the letting industry for many years as a negotiator and subsequently a lettings manager but as an employee.
Being a single mom I never believed the opportunity would arise for me to have my own agency. In September 2011 the opportunity arose and my initial thoughts were nervousness and fear.
I challenged those fears and decided to go for it. I must admit I was shocked at how different it was. When you first start there are no clients to work with or appointments to go to, something I had taken for granted previously working for established businesses, but when I joined the network had a few properties ready for me to start me off and then as I got going the leads started coming through.
The team of Concentric Lettings is in the main what kept me going. Support was given in all areas of my set up, with extensive training and support from the whole group, head office and the other franchise branches too, it is like a family. The motivation and leadership for me was without a doubt what kept me going and I know I would not been able to achieve what I have without this, even given my years of experience.
I realised I was not alone, I was now part of team with a common goal, where all of us are striving to achieve the same thing together... For me not having to think about Website builds, computer software, and legal packs etc, meant I could really focus on promoting and building my business.
The regular quarterly lettings exchanges are something I look forward to throughout the year, and I can’t wait to get up and share what my experiences have been with the group. It is an opportunity to get together and share our thoughts and ideas to maximise the potential for our collective businesses and my own branch.
Now 2 years in, I have experienced rapid growth, won awards for achievement and I now have 3 members of staff working for me, which takes the pressure off me personally and we are on a mission now to grow fast. I also love the opportunity of working very closely with the Liverpool branch too as we grow together and share similar growing pains.
Without the Concentric Franchisor network of staff and branch owners, the support given in all aspects of my business I can honestly say I don’t think I would have succeeded, but as it happens, I have beaten even my own goals and targets.
Dawn Bennett – Wolverhampton Branch Owner
Dawn Bennett winning her award for Most contribution to group in the concentric Annual Awards, 2012
"Anyone thinking of investing in a reputable franchise should talk to the Concentric Sales & Letting Franchise Team. As new business owners, it was important to me to have a team of experienced and qualified staff supporting me at all levels in property management. I believe I would have struggled the first 12 months without access to the professional systems, proven procedures and advanced training that is on offer to all franchisee’s at Concentric Sales & Lettings. However, perhaps even more impressive are the people at HQ including the management Hub who we feel genuinely care about our success. Nothing is too much trouble and the levels of professionalism, advice and 1-2-1 support delivered is second to none... Having the benefit of the guidance, support and training from those at head office is crucial at this stage of my business as I am now expanding and recruiting new staff. We are eternally grateful to all who have contributed to our continued success".
Karen Bowe-Owner of Concentric Sales & Lettings South West Birmingham Branch
"Concentric Lettings Franchisor are truly supportive, give positive direction, all of the staff from MD to Property Management Team are very eager to help, share their 20 year+ experience and their creative ideas. It very much is our own business but we never feel like we are alone through the ups and downs of letting!"
Sue Anti - Owner of Concentric Lettings South Manchester
Peter and Sue Anti sharing ideas at the group training day at Coombe Abbey
"Mark Rozier, Franchise Development Manager, is one of those rare individuals who manages to combine acute business acumen and an unfailing eye for detail with superb social awareness and people management skills. Both his hands on experience and understanding of growing a small enterprise and his patient but dogged insistence on remaining focused on key business activities have made a critical contribution to the development of the South Manchester franchise".
Peter Anti - Owner of South Manchester Concentric Lettings branch
Peter Anti at the Training day at The Moat House at Acton Trussell, Staffordshire